Privacy Policy
Last updated: June 2026
1. Information We Collect
We collect information you provide directly when you create an account, place an order, or contact us. This includes:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely)
- Order history and preferences
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order updates and shipping notifications
- Send promotional communications (you can opt out)
- Improve our products, services, and website experience
3. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.
4. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service providers who assist in operating our business (e.g., payment processors, shipping carriers)
- Law enforcement or regulatory authorities when required by law
- Business partners with your explicit consent
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
To exercise these rights, contact us at privacy@thinkvalley.co.zw
6. Cookies
We use cookies and similar technologies to enhance your experience, analyze site usage, and assist in marketing efforts. You can control cookie settings through your browser.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.
8. Contact Us
If you have questions about this privacy policy, please contact us at:
Email: privacy@thinkvalley.co.zw
Phone: +263 77 000 0000